Salon cancellation policy template UK

Hi {{FirstName}}, you’re booked in at {{SalonName}} for {{Service}} on {{Day}} at {{Time}}. If you need to change anything, reply here and we’ll sort it. Our cancellation terms are {{NoticePeriod}} notice, as per our terms.

Hi {{FirstName}}, thanks for booking with {{SalonName}}. You’re in for {{Service}} on {{Day}} at {{Time}}. If you need to move it, reply here and we’ll help. Our cancellation terms are as per our booking terms.

Hi {{FirstName}}, thanks for booking your first visit with {{SalonName}}. You’re booked for {{Service}} on {{Day}} at {{Time}}. If anything changes, reply here and we’ll help you reschedule.

Hi {{FirstName}}, you’re booked in at {{SalonName}} for {{Service}} on {{Day}} at {{Time}}. This appointment is secured with a deposit as per our terms. If you need to move it, reply here and we’ll help.

Hi {{FirstName}}, quick one from {{SalonName}}. To secure your {{Service}} on {{Day}} at {{Time}}, we take a deposit of {{DepositAmount}} as per our terms. You can pay here: {{Link}}. If you need a hand, reply here.

Hi {{FirstName}}, just a reminder from {{SalonName}} about the {{DepositAmount}} deposit to secure your {{Day}} {{Time}} appointment. Link is here: {{Link}}. If you’d rather move the appointment, reply here and we’ll sort it.

Thanks {{FirstName}}, we’ve received your deposit and your {{Service}} on {{Day}} at {{Time}} is secured. See you then.

Hi {{FirstName}}, reminder from {{SalonName}}. You’re booked for {{Service}} on {{Day}} at {{Time}}. If you need to move it, reply here and we’ll help you reschedule.

Hi {{FirstName}}, reminder from {{SalonName}}. We’ll see you tomorrow ({{Day}}) at {{Time}} for {{Service}}. If you need to change it, reply here and we’ll help.

Hi {{FirstName}}, quick reminder from {{SalonName}}. You’re in today at {{Time}} for {{Service}}. If you’re running late or need to move it, reply here.

Just a note: changes within {{NoticePeriod}} are handled as per our terms. If you need to move your appointment, reply here and we’ll do our best to help.

No problem {{FirstName}}, thanks for letting us know. If you’d like to rebook, reply with two days that suit and we’ll send options.

Just so you know, cancellations within {{NoticePeriod}} are handled as per our terms. If anything changes again, message us as soon as you can so we can offer the slot on.

I understand, {{FirstName}}. We follow the same terms for everyone so it stays fair and we can protect the diary. If you’d like to chat it through, reply with a good time to call.

Hi {{FirstName}}, we had you booked for {{Service}} today at {{Time}} and you didn’t make it in. Hope everything’s okay. If you want to rebook, reply here and we’ll send a couple of options.

Just a note for next time, missed appointments are handled as per our terms. For future bookings we may require a deposit to secure the slot. If you’d like to book back in, reply here and we’ll help.

If it’s easier, reply with a good time to call and we’ll sort it quickly.

No problem {{FirstName}}. Would {{Option1}} or {{Option2}} suit for {{Service}}? Reply 1 or 2 and we’ll confirm.

No problem. Tell me what days suit you this week and next, and I’ll send two times to choose from.

Thanks for letting us know {{FirstName}}. What’s your ETA? If we can still fit the full {{Service}} we will. If not, we’ll offer the closest option or help you move it.