How to reduce no-shows in a salon

Hi {{FirstName}}, quick reminder from {{SalonName}}: {{Service}} on {{Day}} {{Date}} at {{Time}}. If you need to reschedule, reply 1 or 2: 1. {{Option1}} 2. {{Option2}}

Hi {{FirstName}}, just checking in ahead of your {{Service}} at {{SalonName}} on {{Day}} {{Date}} at {{Time}}. Need to move it? Reply 1 for {{Option1}} or 2 for {{Option2}}.

Hi {{FirstName}}, reminder from {{SalonName}}: {{Service}} tomorrow ({{Day}}) at {{Time}}. If you need to move it, reply 1 or 2: 1. {{Option1}} 2. {{Option2}}

Hi {{FirstName}}, your {{Service}} with {{SalonName}} is booked for {{Day}} {{Date}} at {{Time}}. If you can’t make it, reply here and we’ll help you reschedule.

Hi {{FirstName}}, quick one from {{SalonName}}: we’ll see you today for {{Service}} at {{Time}}. If you’re running late, just reply with an ETA.

Hi {{FirstName}}, reminder from {{SalonName}}: {{Service}} today at {{Time}}. If you need to move it, reply here and we’ll send two options.

Hi {{FirstName}}, quick confirm for your {{Service}} at {{SalonName}} on {{Day}} {{Date}} at {{Time}}. Please reply YES to confirm, or reply to reschedule.

Hi {{FirstName}}, can you reply YES to confirm your {{Service}} at {{SalonName}} on {{Day}} {{Date}} at {{Time}}? If you need to move it, reply here and we’ll sort it.

Thanks {{FirstName}}, confirmed. See you on {{Day}} at {{Time}}. {{SalonName}}

No problem at all. Want to move your {{Service}}? Reply 1 or 2: 1. {{Option1}} 2. {{Option2}} {{SalonName}}

No worries. What suits you better for {{Service}}? Reply with a day and a time window that works (e.g. “Thu after 3”).

Thanks for the heads up {{FirstName}}. We can move your {{Service}}. Here are two options: 1. {{Option1}} 2. {{Option2}} (Just a note: changes within {{NoticePeriod}} are handled as per our terms.)

No problem. If you’re cancelling within {{NoticePeriod}}, it’s handled as per our terms. If you’d like to rebook, reply with a day/time window that suits and we’ll send options.