Support

Quick answers for salon owners.

Clear answers about pricing, text credits, booking data, approvals, and how TextSavy fits around the tools you already use.

Is TextSavy a booking system?

No. TextSavy works alongside the booking system you already use. It helps you spot quiet chairs, prepare targeted texts, and keep control of what gets sent.

What does TextSavy cost?

The base plan is €99 a month or €999 a year. It includes 300 text credits every month. Nova is optional at €22 a month or €220 a year. Base plus Nova on annual billing is €1,100 a year.

Does the base plan include Nova?

No. Nova is an optional add-on. The base plan gives you the core TextSavy tools, text credits, booking-data targeting, and owner approval controls.

What is a text credit?

A text credit is one standard text to one client. Longer messages can use more than one credit, and TextSavy shows the credit count before you approve a send.

Will anything send automatically?

No. TextSavy and Nova can prepare campaigns, but you approve the audience and message before anything goes out.

What data do I need to get started?

You can use a supported booking connection or a booking export. Appointment history, client contact details, and service information help TextSavy find useful gaps.

How fast can a salon start?

That depends on your booking data and setup route. Some salons can move quickly with an export, while connected setups may need more preparation.

Can clients opt out?

Yes. Opt-out handling is part of the messaging flow, and every campaign should respect the clients who should not receive texts.

Still deciding?

See the plan or ask a direct question.