Template Pack

Reactivate lapsed salon clients

Calm, copy/paste scripts to reactivate lapsed salon clients without sounding pushy. Includes simple win-back flows, booking options, and respectful stop rules. Turns appointment data into targeted SMS you can send fast. Not a booking system. Works with your booking software.

Ready-to-send SMS templates for fast fills

Compliance-ready language for UK/IE salons

Copy tuned for response and rebooking

Pack Preview

A1 Soft check-in (no discount)

Hi {{FirstName}}, quick one from {{SalonName}}. Hope you’re keeping well. If you want to get back in for {{Service}} sometime, reply here and I’ll send a couple of times that suit.

A2 Soft check-in (no discount)

Hi {{FirstName}}, it’s {{SalonName}}. We’ve not seen you in a while and I just wanted to check in. If you’d like to book in again, reply and I’ll share a couple of options.

B1 We miss you with gentle offer

Hi {{FirstName}}, we’ve not seen you in a while at {{SalonName}}. If you’d like a little refresh, we’ve a few openings {{Day}}. Reply YES and I’ll send times.

Download plan

Format: zip

Filename: win-back-lapsed-clients-template-pack.zip

Delivery: email-followup

Notes: You’ll get an email with the full pack and copy/paste templates. Use them as-is or tweak the tone to match your salon, and keep it targeted to the right clients.

Get the pack

Download the full templates

We will email the pack and setup notes right away.